Refund policy

How do I return an item purchased through the Whyte Bikes website?

To return Whyte Certified Refurbished bikes, clothing, parts, or accessories purchased through our website, please fill in the form linked below. Once the form is submitted, you will receive an email with return instructions. Under Consumer Contract Regulations 2014 you can cancel your order for any reason, at any time from the moment you place your order online to 14 days from the day that you receive the goods. Unfortunately, we cannot offer an exchange; this is a refund process only. We ask that you place a separate if you require a different item.

Go to the Returns form

If you have any other questions, please visit our FAQ page.